CUSTOMER CARE

Dreamscape Networks strives each and every day for BIW (Best in World) service as part of our repositioning and obsession as an affordable online service provider with Premium Service.

With record customer satisfaction results and continuous improvements year on year, we provide personalized support experiences and continue to outperform our competitors with 24/7/365 support availability via phone, email and live chat.

Our Premium Service is being driven by our in house Quality Assurance and Training Team that ensures our Customer Care Specialists receive regular industry customer care and cultural awareness training in our very own on-site Technical Training Centre. We provide exemplary facilities along with a positive and modern tech working environment, making us an industry employer of choice. Our definite goal is to be a sustainable business demonstrating complete care and helping our customers achieve their online goals.